Agent Performance

Agent Performance · Summary

Filter Agents

Narrow performance views by line of business.

Agency year-over-year

Current year vs prior year for the whole book.

Customer KPIs

Customer health and cross-sell indicators from the Agency Intelligence report.

Customers

Policy KPIs

Policy volume, premium, and 12-month movement across the book.

Policies

Agency Owner Book Breakdown

Producing agent totals for premium, clients, written policies, renewals, lapse, and retention.

Cost reports

Operating cost allocated by premium share for per-agent customer economics.

Agent Allocated cost Cost / customer Premium share
Manage performance data

Import HawkSoft producer metrics or edit agency costs and agent totals manually. Changes save to data/agency-intelligence.json on the server.

Export producers from HawkSoft Agency Intelligence or an Advanced Report, then upload here. Required column: agent name. Optional: code, role, customers, premium, written, retained, lapse.

Code Name Role Customers Premium ($) Policies written