Agent Performance
Agent Performance · Summary
Filter Agents
Narrow performance views by line of business.
Agency year-over-year
Current year vs prior year for the whole book.
Agent Detail
| Metric | Current year | Prior year | Year-over-year | |
|---|---|---|---|---|
Customer KPIs
Customer health and cross-sell indicators from the Agency Intelligence report.
Policy KPIs
Policy volume, premium, and 12-month movement across the book.
Agency Owner Book Breakdown
Producing agent totals for premium, clients, written policies, renewals, lapse, and retention.
Cost reports
Operating cost allocated by premium share for per-agent customer economics.
| Agent | Allocated cost | Cost / customer | Premium share |
|---|
Manage performance data
Import HawkSoft producer metrics or edit agency costs and agent totals manually. Changes save to data/agency-intelligence.json on the server.
Performance Leaderboard
Click a producer for year-over-year detail.